Contact
How to reach us, and what we will change
If a licence number, an account number or a landing page described on this site is wrong, we would rather hear it from you than leave it there. Corrections are made on the page and dated.
Corrections, first
If a «licence number» (an account number), a company name or a «landing page» (the first screen a link opens) described on this site is wrong, we would rather hear it from you than leave it there. Corrections are the most useful message this site receives, and they are acted on and dated on the page that carried the error. Write to the address below with the page, the line and what you believe the correct position to be. If the correction concerns a licence, a link to the «register» (a list a public authority keeps and publishes) entry settles it in one step, and if it concerns a «landing page» (the first screen a link opens), the address you actually arrived at is the whole of the evidence.
The address
The contact address for this site is ukpoundcasino@atomicmail.io; it is read by the editorial team and it is the right address for corrections, for questions about anything published here, and for commercial enquiries. We do not publish a telephone number, and we are not able to help with a dispute between a reader and an operator, which is a matter for the operator's own complaints procedure and then for an approved «alternative dispute resolution» body; the page on complaints sets out that route, and it works considerably better than anything we could do on your behalf!
Three things we cannot do
We cannot recover money from an operator, intervene in a dispute, or ask an operator to reopen a closed account. Those go through the operator and then through an approved ADR body, on an eight-week clock, and that route has teeth where we have none.
We cannot remove a «self-exclusion», which is by design and is handled by GAMSTOP rather than by anybody else. And we cannot give legal or financial advice, which is what the pages in the legal section are careful to avoid being.
The publisher
The publisher of this site is [OWNER] (represented by [REPRESENTATIVE]), of [ADDRESS], registered under [FIRM NUMBER] with the VAT number [VAT NUMBER], and the details are repeated in the privacy policy, which also names the data controller and the lawful basis for each thing this site does with personal data. If a reader is contacting us about personal data rather than about the content, the privacy policy sets out the rights available to a reader and how to exercise them, and the same address reaches us.
If you need help rather than a reply from us
The National Gambling Helpline is on 0808 8020 133, free and open every hour of every day, and it is answered by trained advisers rather than by a menu, and that is a better first call than any message to a website (including this one), and it does not commit you to anything.
By the UK Pound Casino editorial team · Last updated November 2026 · Online since 2026